Glenn: +Category:Troubleshooting

2015-10-26T11:00:30Z

Admin: Created page with "
= Recovery Tool for Single / RAID 1 static volume
= Please use this guide if you need to read the data of a Single Disk or RAID 1 static volume in a PC. T..."

2015-06-17T00:56:40Z

Created page with "<div></div> = Recovery Tool for Single / RAID 1 static volume = Please use this guide if you need to read the data of a Single Disk or RAID 1 static volume in a PC. T..."

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<div></div>
= Recovery Tool for Single / RAID 1 static volume =

Please use this guide if you need to read the data of a Single Disk or RAID 1 static volume in a PC.

This guide is only intended for recovery of the data in case of the NAS being non-operational.

=== IMPORTANT NOTICES ===

*This tool is for recovering data from a Single or RAID1 static volume when the NAS unit is non-operational
*This tool will mount the data in READ-ONLY mode, to prevent accidental data corruption
*This tool is used entirely at your own risk and QNAP does not take responsibilty for any adverse consequences of using this tool
*Legacy volume or Storage Pool cannot be recovered with this tool • For Legacy volume (Single or RAID1) you can use EXT driver for Windows to read data directly in a PC: http://www.pendrivelinux.com/access-ext2-and-ext3-from-windows/ • For Storage Pool, you must recover the volume in a QNAP NAS.
*This tool will not recover from faulty RAID array, filesystem errors, or deleted files

=== Requirements for recovery ===

*A Windows PC
*HDD from a QNAP NAS which contained Single or RAID1 static volume
*External USB HDD enclosure (installed with the HDD from a QNAP NAS)
*The network should have a DHCP server (most home routers have this built-in, if you don't know what this is don't worry about it)

=== Steps to recover ===

#Download and install VMWare Player: http://www.vmware.com/products/player 
#Download the recover tool: http://download.qnap.com/Storage/tsd/utility/core.zip 
#Unzip the core.zip file   [[Image:Core folder.png]] 
#Connect the USB HDD enclosure to the PC Important!: If Windows asks to format/initialise the disk, select Cancel/NO   [[Image:Format cancel.png]] 
#Open the VMware Player application which was installed in Step 1 
#Click "Open a Virtual Machine"   [[Image:Vplayer open.png]] 
#Browse to the unzip location of Step 3 and select the "core.vmx" file 
#Click "Play virtual machine" '''Note''': If a prompt about virtual machine being moved or copied will appear, click "'''I copied it'''"   [[Image:Vm note1.png]] '''Note''': If a prompt about VMware Tools appears, click "'''Remind Me Later'''"   [[Image:Vm note2.png]] 
#In the VMware Player menu bar, click Player > Removable Devices > USB Device > Connect to connect the USB HDD enclosure to the Virtual Machine   [[Image:Vm usbconnect.png]] Click OK, to confirm unplug from physical host and plugin to virtual machine   [[Image:Vm usbnote.png]] ''' Note''': If you only see a "Disconnect" button, it means the USB device is already connected to the Virtual Machine   [[Image:Vm usbdisconnect.png]] 
#Press <Enter> at the boot screen   [[Image:Core boot.png]] 
#After you see a prompt "'''tc@box:~$'''", type the below command to run the recover script: '''sudo /mnt/sda1/recover.sh '''
#If the script is successful, it will display an IP address   [[Image:Core ipaddress.png]] 
#From the Windows PC, open Windows Explorer and type \\ip-address in the address bar, where "ip-address" is the address displayed in the previous step   [[Image:Find ip.png]] 
#You will see a folder "data" which contains the recovered data volume 

'''Note''':

*If necessary to reset the VM, type the below command: '''sudo reboot'''

← Older revision		Revision as of 11:00, 26 October 2015
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	*If necessary to reset the VM, type the below command:<br>'''sudo reboot'''		*If necessary to reset the VM, type the below command:<br>'''sudo reboot'''
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		+	[[Category:Troubleshooting]]

Static Volume Recovery - Revision history

Glenn: +Category:Troubleshooting

Admin: Created page with " = Recovery Tool for Single / RAID 1 static volume = Please use this guide if you need to read the data of a Single Disk or RAID 1 static volume in a PC. T..."

Admin: Created page with "
= Recovery Tool for Single / RAID 1 static volume
= Please use this guide if you need to read the data of a Single Disk or RAID 1 static volume in a PC. T..."